Advertising & Marketing

Juxtaposé Magazine Celebrates Breast Cancer Awareness Month

Juxtaposé Magazine October 2016 CoverIn honor of Breast Cancer Awareness Month, Juxtaposé Magazine will be donating all profits from their October 2016 – Issue #2 to breast cancer awareness and research. The magazine features my Breast Cancer Awareness body paint photo series with the 6 participants who took part in this cause & fundraiser! Available in print or digital. If you buy a print, you get a digital copy for free! Featured model, CC; featured artist, rock-n-roller Keith Beck’s Zigman Bird; featured photographer, Sam Panso

 

Click the cover photo on left to purchase the October Issue and help donate to the cause!

Juxtaposé Magazine: A New, NJ Talent Showcase Magazine

Juxtaposé Magazine September 2016 - Issue #1 CoverJuxtaposé Magazine is a new magazine created by photographer & designer Jay Schroeck to showcase NJ models of various races, sizes, and ethnicities depicting genres in fashion, boudoir, glamour, modern style pin-up, eye candy, erotica and body paint. Juxtaposé Magazine’s mission is to provide a platform for promotion, exposure, and support to all aspiring, published & experienced models. We also are looking for those hidden gems that aren’t apart of the modeling industry, but who are trying to break into the industry.

Aside from models, we also are featuring portrait photographers, all genres of musicians and actors. As we grow, we will be expanding into more talent elds and photography genres. Our same mission of providing a platform for promotion, exposure and support applies to these talents as well and we hope to bring you an array of NJ talent in upcoming issues for a long time!

Check it out by clicking the image above! Available in print or digital. If you buy print, you get a digital copy for free!

Lock. Load. Engage.

Auto_Dealer_Social_Network_SmallOK. So you have your social media presence set up. You’re on the right track. You are on Facebook, Twitter, YouTube, TUMBLR, Flickr and wherever else you have found.

Now we have to build your fan base and followers. How do we do that? Through engagement, that’s how. Engagement is a tricky process, but will have great rewards if you do it right.

Engagement in this regard, means the interaction between the follower/fan and the dealership. Often it is a daunting task, but once it gets rolling, it will most likely steamroll, as long as you stick with it and continue to encourage engagement through creative ideas. I will be discussing things I personally have done in the past that have worked well. I invite you to try them and build from them. These will get you started and from there, you will hopefully run with it in a creative direction of your own.

Lock. Load. Engage. 

Firstly, contests are a great way to reward your followers. It’s also a terrific way to add followers. Have contests where the entrant must like your Facebook page or follow you on Twitter in order to qualify. Make sure the contest is fun and that the prize is rewarding. The bigger the prize, the more chance you have at earning the interest of new followers. A free oil change as a prize may earn you, say, 10 new followers while an iPad may earn you 500 new followers. Examples of some contests to do are: Recipe contest. Photo contest (Pets, Kids, Your make car, etc …). Fan of the Week contest. Get creative with it. The more fun and easier it is, the more interaction you will get.

I am a big fan of humanization of the dealership in social media. Car dealerships and auto sales associates are often spoken with and thought of with negative connotations. You can change that view of your followers. Show them you are “humans” like them. Show them you can have fun at your job. Tasteful humor is often a great ice-breaker in many situations. (I will go into that a little later.) How do you show them you are human? One of my favorites is candid shots. Employees of the dealership being photographed while working, doing fun stuff, extra-curricular activities (business appropriate) such as a sports league or work related event. These kinds of photos help show you are “real people” just like the customers, show you can have some fun and often strike up conversation and engagement. I’ve actually been told by co-workers that customers have been in the dealership and mentioned the pictures I took of them and uploaded to Facebook.

Everyone has seen the GM or Sales Associate on video telling them about themselves. Try something different. I have done in the past, “Get To Know Our Staff” segments, where the fan/follower, customer, employee, etc … ask the questions. I would take say the GM. Post his picture, name and position out there and have your followers ask questions of that person that they might want to know. Questions can range from “What is your favorite color?” to position specific questions like “How do I check my oil” for a service technician. The questions are then collected and asked of this employee while they answer on video. This is an interactive video where the customers are involved and helps them connect with individuals at your dealership. This was a success during the time that I ran it.

These are just a few successful methods I’ve used. Don’t be afraid to be creative. If you are a social media manager for your dealership or workplace, come up with some fun ideas and run them by your management team to get their approval, and get up and running!

  • this article was published in Social Dealership Magazine

So you want to be social?

facebook_fan_pageA few years ago, there were countless dealerships and automotive people saying “Social media is just a ‘fad’ and won’t last.” Well, it’s still here and it’s lasted. The dealerships that thought out of the box and jumped on board are reaping the benefits of it while the other dealerships are now scrambling and trying to create a social media presence. Sure, not every dealership did it well. Some made mistakes and had to learn from them. Some are better at it than others. The more willing and creative these dealerships and their Social Media Managers are, the more chance at success they have.

What are you talking about Jay? I created my Facebook page years ago. – Creating a social media presence is more than just creating the profiles and occasionally making some posts. Being social is about engaging and interacting with your audience on a regular basis: your customers, your potential customers, your fans and friends. You are creating online relationships. The best way for you to establish this is to have a person or team in charge of this responsibility. Hire a Social Media Manager (aka Community Manager), add it as a responsibility to your Internet Department or hire an outside company that specializes in Social Media.

Social Media has become a part of our everyday life for most and with the ease of access through smart phones & tablets, more people are on it and more frequently. Creating and maintaining a social media presence is about getting your name out there (brand awareness) and connecting with people. Use it to create and establish relationships with customers and potential customers. Use it as a customer relations tool. Manage your online reputation with it. Many use Twitter and Facebook to voice their opinion about an experience at a dealership, wouldn’t it be nice to show some feedback? Thank them for their business and positive feedback. Answer back quickly and try to resolve complaints. Use it to showcase your staff and vehicles (in a social & fun way). Run contests and be active in the community.

If you are not currently utilizing social media to its advantage, I would suggest starting off with the “Big 3” as I would like to call them. Facebook, Twitter and YouTube.

Auto_Dealer_Social_Network_SmallFacebook is currently the largest and most popular social media website. If Facebook were a country, it would be the third largest country in the World. I would strongly suggest starting here. Create and maintain a profile and/or fan page. Here you can share status messages, links, photos & videos. This is where you can most easily interact with customers and find potential customers.

Twitter is a “micro-blog” social media website where you post status updates within 140 characters or less. It may take some getting used to with the character limit, but if done right, it is a very effective way of getting your message out there. Communication and conversation is key.

YouTube is a video sharing website that is highly searchable being owned by Google. You are going to want to create fun, short, quality videos with a great title containing a few important, relevant keywords and relevant “tags”. Viral content can spread fast, so make sure your video is portraying the message you want it to in a fun and/or educational way.

Just please remember, Social Media is “social” … A one-sided conversation will have people tuning you out. Converse, interact, engage.

  • this article was published in Social Dealership Magazine

Turn a Negative Review into a Positive

With all these online review sites popping up all over the place, many businesses and companies are so afraid of the negative reviews. Embrace the negativity. The negative reviews are, believe it or not, a good thing.

Online Negative ReviewPrior to these online review sites, people would often complain and/or give negative reviews through word-of-mouth to their friends and family. It was nearly impossible to track. Once a customer was lost, the majority of the time the company had no idea.

Now, the negative reviews and lost customers are out there and are right in front of you. If you manage your online reputation properly, you will see them in real-time and will know when it happens. You now have more of a chance to reach out to them, correct the situation and hopefully bring them back as customers.

Negative reviews happen for many reasons. Bad experience, customer felt unappreciated, the employee was having a bad day, the customer was having a bad day, the manager didn’t resolve a problem properly, etc … Whatever it is, most of the time, if handled properly, reaching out to a customer that has left a negative review, and/or resolving the problem with a viable solution and maybe some kind of reward for bringing the matter to your attention or for their inconvenience will change their mind.

Optimize Linking for SEO: 10 Useful Tips for New Sites

SEOThe way you link, both internally and externally from your site, is crucial for achieving results in today’s competitive market. Proper linking can give you the advantage you need when it comes to search engine ranking and those all-important hits on your site.

As SEO experts are bound to point out, it’s a process that needs to be carried on over time and considered whenever you make any changes to your site. As a new site you’ll need strategies to assist you in climbing the ladder to good Internet ranking placement as quickly as possible.

Here are 10 very useful tips on links and linking architecture for anyone with an interest in SEO, and if you’re involved in marketing of any kind over the Internet, then that’s you.

1. Think About Who Links to You

You’ll already know the value of reputation when it comes to marketing your product or service. If sites that are associated with good quality products are clearly seen by users and search engines to link to your own then this will reflect well on you.

Pay close attention to the number of .com and .co.uk sites that link to you, for example, and think carefully about ways in which you can encourage others to do likewise.

2. Think About Who You Link to

The same rules as before. Linking to good quality sites reflects well on your own. Keep up to date with innovations and developments and stay relevant with fresh links on your pages. Try to develop a balanced portfolio of links on your site.

3. Avoid Broken Links

As part of ongoing site maintenance for SEO you should be aware of any links that are no longer in use and remove them from your site.

4. Think About Relevance

This is very important. Link to sites with a clear relevance to your own only. Search engines pay special attention to this, as do users, and every irrelevant link on your page is detrimental.

5. Internal Links

Think about internal links and whether your site is user friendly. Make the most of internal links and get some advice from SEO experts about ways to link internally that will benefit your site’s ranking.

6. Maps

Think about linking back to homepage and site maps. Make your site as easily navigable as possible. This will encourage users and benefit your site as search engines see these links when they probe it. A map is a useful way to introduce internal links and make the site easier to get around.

7. Link Building

Think about the use of exact match terms for link building. Build links using exactly matching anchor text. Remember though, don’t get carried away – an excess use of keywords can be as bad as a lack. Using terms you want to rank for and that summarize the topic referred to, in moderation, can strengthen the ratings of your site by search engines.

Find a balance and use your senses. If you feel that you’ve gone overboard with repeated words or phrases in your internal links then you probably have.

8. Avoid Cloaking

Search engines are increasingly sophisticated at detecting ‘black hat’ or unscrupulous SEO techniques. While it may be tempting to improve your popularity on the net by attracting unwitting visitors to your site, be aware that techniques that accomplish this can get you into trouble.

Users and search engines are alike in their approach to cloaking – they don’t accept or tolerate it. Stay within the boundaries to avoid problems.

9. Look at Where Your Competitors Link

This is legal and it can give you an advantage or at least level the playing field somewhat when it comes to links.

10. Strategize

Have a solid strategy for linking to, from and within your site. Think before you link and use every intelligent strategy at your disposal. Getting advice from website optimization specialists can really help.

5 Tips for Dealing with Complaints on Twitter

 

We hope that you and your business will never need this information, but “just in case”, it’s good to be prepared.Twitter Complaint Every business, blogger, and the rest of us on social media have experienced it: someone just called you out on Twitter or in a blog. It’s all too easy to get frustrated and respond with something that will just make the situation worse (“I’ll give you a refund right away… oh wait, you didn’t actually pay for this!”) or to take it personally and get upset.

While there is no magic formula for dealing with complaints in social media, I do have a few tips that have helped me.


1. A Quick Response Goes a Long Way


Twitter ComplaintsI can’t tell you how many complaints I’ve seen turned around with a quick reply. If someone has an issue with your product or misunderstood your point of view, reach out and explain it to them. Most of the time when they realize that you’re actually paying attention and care, that makes all the difference (for the rest of the time, see number five).

Of course, this assumes you are actually paying attention. So if you’re not, you might want to look into ways to monitor your brand on social media.


2. You May Have To Respond As You, Not Your Company


When someone has a legitimate complaint, I’ve found one of the most effective things to do is reach out from your personal account. In my experience, when they realize they’re dealing with a real person who’s trying to help, people are more open and willing to listen. This shouldn’t be done for every complaint, as some people will never be turned around, but I’ve found when there’s a real, resolvable issue this method often works much better.


3. Give Yourself More Than 140 Characters To Respond


At times, it’s just impossible to help someone in 140 characters. Or it’s possible, but you would have to be really terse — which is definitely not going to make you seem understanding. Instead, ask them how to connect off Twitter (shocking, I know). Shoot the complainant an e-mail or even give them a call and you’ll be surprised how far a little outreach goes.


4. Let Someone Else Respond For You


If there’s no way you can respond in a helpful way — e.g., if it would make you seem self-serving or maybe you’ve already tried and failed — it can be helpful to have someone else speak up for you.

If you have haters, you probably also have fans, and they’re probably very willing to spring to your defense. Maybe they’ve even already done, in which case, their response might be much more effective than yours and you can just leave well enough along.

If they haven’t already responded, consider bringing the issue to the attention of a few of your fans. Do so carefully and cautiously. Only do it with people you have actual relationships with and only in a lightweight, non-pushy way. I find the best way is actually just to privately ask for feedback on a complaint — maybe it has merit and you don’t realize it or maybe they can help you understand what’s going on.


5. Know When To Let It Go


The truth is, you simply won’t be able to turn everyone around. The trick (I’m still working on it) is to not let it get to you. No business or person is going to make it without having a few haters — so if you have some, you might just be doing something right. Just don’t take that line of thinking too far!

Bottom line, the complainers won’t go away, but you can choose how you deal with them. Some of them will be legitimate complaints from reasonable people that will be touched when you reach out quickly and earnestly to help them. Others… well you know what they say: “Haters gonna hate.”

———————
Originally posted on Mashable.com Megan Berry is Marketing Manager for Klout, the standard for online influence. She also blogs at The Huffington Post and Brazen Careerist. You can follow her on Twitter at @meganberry.

4 Tips for Writing SEO-Friendly Blog Posts

This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business. This post also appeared on Mashable’s website, where we found it and wanted to share the information.

In addition to writing for their human readers, web writers and bloggers have to consider the digital web crawlers employed by search engines like Google (Google). Your business can’t skip the task.

Since most would-be readers use search engines to find blog posts, you need to make sure that Google ranks your site highly when those readers search for terms related to your business and the content you’re writing.

You could spend thousands of dollars to have a search marketing firm optimize your business’s blog for search engines, but chances are that you can learn a lot of the fundamentals yourself, saving yourself a lot of money as long as you have the interest and the time. Here’s a basic primer on Search Engine Optimization (SEO) for your company’s blog.

1. Always Include Search Terms in Your Post’s Title

When Google reads a website to index it, it reads the code directly, not the snazzy presentation that humans see. The way most blogging platforms are built, the headline or title of your blog post is among the first things Google sees, and Google generally assumes the words that appear earliest are the most important. That’s why the title is the most important part of your blog post when it comes to SEO.

Think about who you want to reach with this blog post, and what that person might be searching for when looking for your business’s goods or services, then include critical words from that hypothetical search in the title. The most important terms should appear as quickly as you can reasonably fit them in. Just be careful not to make the title unreadable or awkward to human readers — that SEO effort will have been for naught if the reader is immediately turned off by the content once he or she finds it.

Here’s a pro tip: You’re not likely to win strong ranking for more than one or two search terms at once, so minimalism is a virtue here. Don’t get over-ambitious. Focus on one potential search term, then if you want to rank for a second term, write a separate and unique post specifically with it in mind.

2. Link Important Words to Earlier Blog Posts

Search engines generally assume that a blog post that has been linked to has more authority than one that has not. They also consider exactly what word or phrase linked to the post; a blog post about the iPhone (iPhone) is going to be more likely to show up in Google searches on the subject if another page links the word “iPhone” to the post.

You’ll get the most value from external links from sites that Google or other search engines already consider to be an authority of the subject (if the top blog about iPhones links the word to your post, you’ll get a huge boost), but all incoming links will still pass rank to your page, even those from elsewhere on your site.

So be sure and link important keywords to other pages or previous posts on your blog to gain some credibility and search rank. It will make a big difference. Just don’t overdo it; not only do human readers hate reading blogs so filled with links that they might accidentally click on something, Google may penalize you if you go overboard, too.

3. Hit the Tagging Sweet Spot

Most blogging platforms let you apply tags to your posts. Tags help organize your blog so both humans and search engines can find what they’re looking for. They’re terms like “consulting,” “local” or “technology” that reflect the topics and content of the post.

Google tries to recognize tags and use them to prioritize your site in its search ranking for those terms. The tags are usually links to other pages on your blog (usually a backlog of other posts with the same tag), and like we said earlier, linking search terms to other pages on your site helps too.

So by all means, add pertinent tags to your blog post, but be warned that Google and other search engines are wary of sites that try to game this system. They will penalize you in the search rankings if you use so many tags that the web indexing bots suspect you might be attempting to associate your content with unrelated topics just to score extra traffic.

The method for determining this is arcane, but a good rule of thumb from a pro blogger is that five to 10 appropriate tags are usually right in the sweet spot.

4. Use Google Insights to Find the Best Search Terms

You don’t have to play a guessing game about the best tags or search terms to link or put in your post’s title. Since Google is the most popular search engine, it makes sense to focus your efforts there. Whenever you’re not sure which terms to go with, hit up Google Insights, a web-based tool that compares the popularity of any search terms you want to know about.

For example, if your business is a coffee shop but you’re not sure whether would-be customers are more likely to search for “café” or “coffee shop,” Insights can tell you which one is more popular.

These four tips should get you on your way to having a more SEO-friendly corporate blog. Add your tips for search engine optimization in the comments below.